Thank you for choosing Rafahia.in. This Privacy Policy describes how we collect, use, and disclose personal information when you use our website to purchase Arab star products such as Attar and perfumes.
1. Information Collection
When you visit Rafahia.in or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit/debit card details, billing address.
- Order Information: Details of the products purchased, transaction history, and preferences.
2. Use of Information
We use the collected information for the following purposes:
- Order Fulfillment: To process and deliver your orders.
- Customer Support: To respond to inquiries, provide assistance, and address concerns.
- Communication: To send order confirmations, updates, and marketing communications (if you opt-in).
- Improvement: To enhance our website, products, and services based on your feedback.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to external parties except as outlined below:
- Service Providers: Trusted third parties involved in order processing, shipping, and payment processing may access your information to assist in these services.
- Legal Compliance: Disclosure of information as required by law or to protect our rights, property, or safety.
4. Data Security
We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance user experience and collect data on website usage. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Request information about the data we hold about you.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. We will notify users of any material changes via email or prominent notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@rafahia.in .